STANDARD (UK): Delivered in 3- 5 working days
INTERNATIONAL: Delivered in 7-10 working days
Please note: For delivery outside of the EU there may be additional customs and import charges.
HOW TO RETURN YOUR ONLINE PURCHASE
We want you to be delighted with your online purchase but if you are not you can return any item within 28 days of receipt provided that the products are returned in perfect condition, unused, with all tags attached and with its original packaging.
Unfortunately for hygiene reasons earrings are not returnable.
Pretty Eccentric RETURNS
10 Bond Street
You can contact customer care by emailing email@example.com
The item(s) should be returned unworn and in perfect condition, with all garment tags still attached. Where provided, any packaging such as authenticity cards, dust bags and boxes must be included in your return as these are part of the product. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be returned to the customer. Pretty Eccentric does not refund customs duties or postage.
Your statutory rights remain unaffected.
Returns will be processed within 14 days.
IN STORE PURCHASES may be returned within 14 days for an Exchange only, provided they are in an original unworn condition, with all tags attached and accompanied with the till receipt.